Privacy Policy

This Website and its Content are owned by Refining You Weight Loss Program ("Company," "we," or "us"). "You" refers to the user or viewer of our Website (the "Website").

This Privacy Policy describes the types of information we gather about you while using the Website, and how we collect, use, process, and share that information, including Personal Data (as defined below). We will not use or share your information except as described here. Use of information collected through the Website is limited to the purposes in this Privacy Policy, and to our Terms and Conditions or any other agreement you have with us as a client or customer.

Because the internet is an evolving medium, we may update this Privacy Policy at any time. If we make a material change, we will notify you by email and/or a prominent notice on the Website, and update the Effective Date accordingly. Continued use of the Website after such changes constitutes acceptance of the revised policy.

By using this Website or its Content, you consent to this Privacy Policy, whether or not you have read it.

We collect only the minimum personal information necessary to provide you with a positive experience on our website. This may include:

1. Name and email address — to deliver our newsletter, which you consent to by submitting our contact form.
2. Billing information (name, address, and payment details) — to process payment and fulfill our contractual obligation to deliver a product or service.
3. Name and email address — if you submit a question through our contact form. We may send marketing emails based on your consent, or where we believe we have a legitimate interest to follow up on your inquiry.
4. Information collected through a co-branded offer — in which case we will clearly identify who is collecting the information, whose privacy policy applies, and provide links to all relevant policies if multiple parties retain your information.

This information ("Personal Data") is provided voluntarily, and by providing it you consent to our collecting, using, and processing it. You may opt out or request deletion of your Personal Data at any time by contacting us through our Contact page. Declining to provide certain Personal Data may limit your ability to use certain parts of the Website.

If you submit a comment, post, photo, image, video, or other material to us or through the Website, you represent that you own it and are at least 18 years old. By submitting it, you grant us — and anyone we authorize — the right to use it as part of our current or future Website and Content, including any associated intellectual property rights, without further permission or compensation to you.

You may request that we delete your submission at any time by contacting us through our Contact page. We may use or discontinue use of any submission at our discretion.

Please note that when you voluntarily make information public through this Website — such as commenting on a blog post, posting in a group we manage, or sharing during a group coaching call — it may be seen, collected, or used by others. We are not responsible for how others use information you choose to share publicly.

Anonymous Data Collection. We may use your IP address to diagnose server issues, understand which areas of the Website are used most, and display content based on your preferences. This traffic data does not personally identify you and does not track your activity on other websites. We may share anonymous, aggregated traffic data with business partners and advertisers.

Cookies. We use standard browser cookies to remember your session, preferences, and activity. We do not store personally identifiable information in cookies or use any data-capture method beyond cookies. You may disable cookies in your browser settings, though this may limit some Website features.

 Unless you tell us otherwise, we may use information collected from you for the following purposes. To object to any of these uses, contact us through our Contact page.

1. Contact You — based on (a) your clear consent; (b) our contractual obligation to deliver a purchased product or service; or (c) a legitimate interest, such as sending related marketing after you attend a webinar. You may opt out of any of our emails at any time.
2. Process Payments — using only third-party payment processors that take appropriate care in securing data.
3. Run Targeted Social Media Advertisements — including creating look-alike audiences.
4. Share with Trusted Third Parties — such as our newsletter provider, payment processor, advertising platforms, and affiliates, solely to carry out the purposes above.

 If you make a purchase through the Website, we, our payment processor, and any applicable merchant may collect the information provided during that transaction — including your name, address, payment method, and billing details. See the Security section below for how this data is protected.

Any dealings, purchase terms, refunds, or delivery issues involving a third-party merchant found through the Website are solely between you and that merchant. Payment processors and merchants may follow their own privacy practices, for which we are not responsible. You release us, our affiliates, our payment processor, and any merchant from claims arising from such transactions.

  Personal Data is stored internally or through a data management system and is accessed only by those who need it to obtain, manage, or store it (such as our hosting provider, newsletter provider, payment processor, or team members).

We may transfer data internationally. If you are located in the European Union, by using this Website and providing Personal Data, you consent to such transfers in accordance with this Privacy Policy.

We retain Personal Data for the minimum time necessary to provide the information or services requested, or longer if required for legal, contractual, or accounting obligations.

We keep the Personal Data you share confidential, except where disclosure is required by law or in the good-faith belief that it is necessary to: (1) protect our property or rights, or those of our users or licensees; (2) protect the personal safety of our users or the public; or (3) investigate a real or suspected violation of this Privacy Policy, our Disclaimer, our Terms and Conditions, or any other agreement with us.

 If the Website requires a username and password, you are responsible for keeping them confidential and for all activity under your account. We are not liable for loss or damage arising from your failure to protect your login information. Notify us immediately of any unauthorized use or security breach, and log out at the end of each session. We will not share your password without your consent, except where required by law or necessary to identify or pursue legal action against someone causing harm or interfering with our rights.

We keep the Personal Data you share confidential, except where disclosure is required by law or in the good-faith belief that it is necessary to: (1) protect our property or rights, or those of our users or licensees; (2) protect the personal safety of our users or the public; or (3) investigate a real or suspected violation of this Privacy Policy, our Disclaimer, our Terms and Conditions, or any other agreement with us.

You have the right to:

1. Request information about how your Personal Data is used and request a copy of it.
2. Restrict processing if you believe the data is inaccurate, unlawful, or no longer needed.
3. Rectify or erase your Personal Data and receive confirmation ("right to be forgotten").
4. Withdraw consent to processing at any time.
5. Lodge a complaint with a supervisory authority if you believe we are using your data unlawfully.
6. Receive your data in a portable format for transfer to another controller.
7. Object to our use of your Personal Data.
8. Not be subject to a legally or significantly impactful decision based solely on automated processing, including profiling.

You may unsubscribe from our emails at any time using the link in the footer of any email. If you have trouble unsubscribing, contact us through our Contact page.

We take commercially reasonable steps to protect your Personal Data from misuse, disclosure, or unauthorized access, and share it only with trusted third parties who apply the same standard of care. We cannot guarantee absolute security due to the inherent risks of technology. If we become aware of a data breach affecting your Personal Data, we will notify you promptly, consistent with applicable law, including the New Mexico Data Breach Notification Act.

We do not send spam and provide an unsubscribe link in the footer of every email. We comply with the CAN-SPAM Act of 2003 and will never sell, rent, or share your email address.

We are not responsible for the content, activities, or privacy practices of any third-party website linked to or from our website. Please review those websites' own privacy policies. 

 We may use Google Analytics Advertiser features, including first-party identifiers such as the Google Analytics or DoubleClick cookie, to understand your activity on the Website and, where applicable, to follow up on an abandoned order or remarket to you. You may opt out of Google's use of cookies through Google's ad settings, or opt out of other third-party vendor cookies through their respective sites.

We may use social media advertising, which involves collecting and using your information consistent with this Privacy Policy and each platform's own data-use rules. We use this data on an aggregate, anonymous basis to evaluate ad performance. Any personally identifying information collected may be shared with service providers who are required to keep it secure and confidential. We do not sell or share this data with ad networks, exchanges, or data brokers.

 We do not currently meet the revenue or data-volume thresholds that would make the California Consumer Privacy Act applicable to our business. 

 We do not knowingly collect information from anyone under 18, in compliance with COPPA and the GDPR. This Website is directed to individuals 18 years of age or older.

 We may use your contact information to notify you of changes to the Website, its Content, or this Privacy Policy. Updates take effect immediately upon posting. Please review this policy periodically — continued use of the Website after changes are posted constitutes acceptance of the revised policy. We will notify you by email or prominent website notice of any material change.

We act as the data controller for the Personal Data we collect. We use trusted third-party data processors for technical and organizational purposes, including payments and email marketing, and take reasonable steps to ensure they comply with the GDPR.

If you have questions about this Privacy Policy, please contact us through our Contact page.